Effective: 2. October 2023
1. Introduction
Please take a moment to read this Privacy Policy carefully to understand how we handle your information. By accessing or using our website or mobile applications, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will revise the “Effective Date” at the top of this policy and notify you in accordance with applicable laws. Your continued use of our services after any changes to this Privacy Policy signifies your acceptance of those changes.
If you have any questions or concerns about this Privacy Policy or our data practices, please don’t hesitate to contact us using the information provided in the “Contact Us” section at the end of this document.
2. Information We Collect
When you use our mobile application, we want to assure you that we do not collect or store any personal information. Any data related to your usage of the mobile application is stored locally on your mobile device. We do not have access to or store any data that can personally identify you while using the mobile application.
For the purpose of user authentication, we temporarily collect your email address. This email address is used solely for the authentication process and is not stored permanently in our system. Once you have successfully logged in, your email address is deleted from our system, ensuring your privacy is maintained.
When you use our website, we collect and store your email address. This information is necessary to provide you with access to certain features and functionalities of the website, such as account management and communication.
In addition to this, we collect anonymized application usage data for analytical purposes. This data is anonymized and aggregated to understand how our website and application are used and to improve its performance. This information is not personally identifiable and is used solely to enhance the user experience.
3. How We Use Your Information
We use your information solely to provide and enhance our services. This includes managing your account, managing benefits, and sending relevant notifications. We process data based on legal grounds such as contractual necessity, legitimate interests, and consent when required by law. Your data is retained for as long as needed for the stated purposes. Your privacy is our priority, and we do not share your information with third parties.
4. Cookies and Tracking Technologies
Cookies
Cookies are small text files stored on your device that help us understand how you interact with our services. We use cookies for various purposes, including:
- Authentication: Cookies are essential for user authentication, ensuring your security when you log in.
- Preferences: We use cookies to remember your settings and preferences to provide a more personalized experience.
Tracking Technologies
In both our mobile application and on our website, we utilize Google Analytics, a web analytics service provided by Google, Inc. Google Analytics employs cookies and other tracking technologies to collect and analyze user behavior and interactions. This helps us gather insights into how our services are used, track trends, and make data-driven improvements.
Google Analytics may collect various types of data, including:
- Usage Data: Information about your interactions with our services, such as pages viewed, time spent on the site, and features used.
- Device and Browser Information: Details about your device and browser, including IP address, operating system, and screen resolution.
- Geolocation Data: General location information based on your IP address.
Please note that the information collected by Google Analytics is aggregated and anonymized, and it does not personally identify you. We use this data solely for the purpose of improving our services and providing you with a better experience.
If you prefer not to have data collected by Google Analytics, you can opt out by installing the Google Analytics Opt-out Browser Add-on available on the Google Analytics website.
By using our services, you consent to the use of cookies and tracking technologies as described in this section.
5. Your Rights
As a user in the European Union (EU) region, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR). We are committed to respecting and upholding these rights:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You can request the correction of inaccurate or incomplete personal data we have concerning you.
- Right to Erasure (Right to Be Forgotten): You have the right to request deletion of your personal data in certain circumstances.
- Right to Restrict Processing: You can request that we limit how we use your personal data in certain cases.
- Right to Data Portability: You can request your data in a commonly used, machine-readable format.
- Right to Object: You can object to our processing of your personal data for specific reasons.
- Right to Withdraw Consent: If processing is based on consent, you may withdraw it at any time.
- Automated Decision-Making: We do not use automated decision-making that significantly affects you.
In the mobile application, all personal data is stored locally. If you want to delete this data, this can be achieved by accessing the “Profile” page in the mobile application and clicking the button to delete your data.
If you would like to exercise any of these rights or have questions regarding your rights under GDPR, please contact us using the information provided in the “Contact Us” section below. We may need to verify your identity before fulfilling your request.
6. Security
We prioritize the security of your data through comprehensive measures. All data transmissions between your device and our servers are encrypted with SSL technology. We enforce strict access controls and maintain secure backups. While we work hard to protect your data, we encourage your participation by using secure passwords and safe online practices.
If you ever suspect unauthorized access or have security concerns, please reach out to us promptly.
7. Third-Party Links
Our service may include links to third-party websites or services. We do not endorse or control these third-party sites and are not responsible for their content or privacy practices.
When you leave our site via a third-party link, their privacy policy applies, not ours. Please review their policies before interacting with their services.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically. When changes are made, the “Effective Date” will be updated. We encourage you to review the policy regularly to stay informed.
For major changes, we will provide notice via our website, app, or direct communication. Continued use of our services after updates signifies your acceptance of the changes.
9. Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or our data practices, please contact us:
Coveredpro AS
Org.nr. 918 084 495
📧 hjelp@coveredpro.com
